Love Water want you to be totally happy with the products and service you receive from us.

Please check the products on delivery and report any damaged items within 24 hours. Full refund or exchange applicable. Love Water Limited may not be responsible for replacing any product if damage is reported after this time.

Bottled Water Dispensers, Homecooler and Plumbed in Water Dispensers

7 day return and refund/exchange policy if not fully satisfied with the product. We reserve the right to charge for any exterior damage or wear caused by the customer.

Bottled Water (18.9 and 11 litre size bottle) and Cups

7 day return and refund/exchange policy on unused bottles with unbroken seal.

Blenheim Glass Bottles

No return following acknowledgement of receipt of goods.