FAQs2020-06-25T17:34:39+00:00

FREQUENTLY ASKED QUESTIONS

What is the difference between Spring water and Mineral Water2020-06-26T13:34:44+00:00
Tell me why water is more important to my life than 10 lovely cups of tea a day?2020-06-22T14:21:02+00:00

Water is made up of a combination of hydrogen and oxygen, is the basis for all fluids in the body and makes up around 2/3 of the weight of the human body. All of your body’s organs require water to function, preferably pure water opposed to PG Tips water.

It is recommended that you drink between 6-8 glasses of water every day. The World Health Organisation states that the absolute minimum is dependent on the climate, diet and activity level of each individual, but recommend at least intake of 2.5 and 2.2 litres for men and women respectively.

Thirst is a sign that dehydration has started, and the body is crying out for water to function. There is no getting away from the fact that drinking a glass of water is sometimes less appealing than a coffee, tea or can of cola. However, caffeine is a diuretic (causes you to pass water more) and after the initial ‘pick me up’, you are likely to feel more dehydrated and lethargic shortly after that morning cup of coffee.

So, sometimes we confuse what the body really, really wants and give it beer, wine, coffee, tea or soda instead. But try including water as part of a daily routine by having a glass at regular intervals. A simple way of implementing this is to have a glass first thing in the morning, the last thing at night and before any meal or snack.

How are the coolers cleaned?2020-07-01T16:42:17+00:00

As with most things in life, cleaning is part of life. You either look after your new little domestic appliance yourself (we will provide a step by step fact sheet) or we can give you a list of recommended contractors who will be happy to pop in every six months to do the job for you.

For more information contact us.

How easy is it to install a plumbed water cooler?2020-06-01T14:42:04+00:00

Peasy easy. We even give you a full set of instructions. For you DIYers the coolers are an easy fit with no pipes to cut, no copper piping or soldering and no need to turn off the water. But for you non DIYers we can install it for you for just about £65 +vat and a cup of coffee or two!

What do the water filters do?2020-06-01T14:41:25+00:00

Our brilliant water filters reduce or eliminate all those nasty bad tastes and odours, chlorine and other organic contaminants to produce pretty good drinking water. The filters carry on doing their job for six months. We will look after you and even remind you when it’s time for a change – how kind of us eh?

How can we best compare Water Companies before deciding?2020-06-01T14:40:54+00:00

Well price is just one thing of course. Also get us and other companies to provide you a free trial with our products standing side by side in the office. We are confident that you will prefer our dispenser, water and even the person who delivered to you – now that’s a bold claim eh?

If its specifically a Mains Fed machine you are considering, try asking the company to send someone out to do a FREE site survey, and see what response you get! Ask Love Water, and it will be a “Yes, of course”!

Can you be competitive if we will be a quality customer for you?2020-06-01T14:39:44+00:00

Yes, we will try – if you like the look of Love Water and ideally would like us to supply you, give us a price challenge. If we like the look of you we will do our very best to serve you!

Isn’t it all about price i.e. lowest price wins?2020-06-01T14:38:37+00:00

Yes, sometimes whatever we say and show, it still comes down to who offers the best price.

That’s a bit of a shame as at Love Water, we pay a little extra to offer our customers the most hygienic, state of the art Bottled water Coolers with quality Blenheim Palace Natural Mineral Water (not Spring Water, filtered water etc.) with bottle labels that provide extensive information including what we think are ESSENTIAL manual handling guidelines. Some other water companies may cut corners but we think that for possibly a few pence more we give the best value for your money.

For our Mains Fed Coolers, we have an extensive range of the most modern, and hygienic machines available.

How do I care for my water dispenser and bottles of Blenheim Palace Natural Mineral Water?2020-06-01T14:37:05+00:00

Try to keep the water dispenser and in particular the bottle out of direct sunlight for long periods of time.

Our dispensers are unique as they have totally replaceable water trails that when sanitising guarantee 100% hygiene.

Please also keep in mind that there is always the slightest risk that at some time you could have a spillage or leak from a damaged bottle – so you should always site your dispenser in an area where a water leak will not cause damage to anything else. We do not accept responsibility for spillages and leaks that occur after we deliver to you. Always check the bottles for any sign of damage on delivery and notify Love Water by e-mail customerservices@lovewater.com within 48 hours. The most vulnerable time for spillages/leaks is when you put a new bottle on your dispenser. You should check the area around your dispenser for wetness ten minutes after changing bottles.

Is it easy to order replacement bottles?2020-06-01T14:35:18+00:00

Extremely difficult actually…only joking. Yes, it’s simple. Love Water delivery service for homes works like a milk service – we bring you full bottles and collect the empty bottles.

We will let you know the day we will get to you but are unable to guarantee a specific delivery time. Therefore, we do not expect pur customers to wait in for deliveries so please make sure that there is an option to deliver bottles and collect empties from a nominated spot in or around your property.

However, appointments will always be made in regard to water dispenser deliveries or servicing. You can order as many bottles of water as you wish (minimum 3 bottles per delivery) on-line, by phone or e-mail and we will deliver them on a pre-arranged monthly schedule. When we deliver your bottles we will take the ‘empties’ away as they go back to the bottling plant at Blenheim Palace for wshing and refilling.

Does the Blenheim Palace Natural Mineral Water have a ‘use by’ date?2020-06-01T14:34:34+00:00

Blenheim Palace Natural Mineral Water is extremely fresh and could have been gushing around au naturale as recent as a week before it is delivered to you in a bottle (wonder how old your supermarket bottled water is?). But yes, we recommend that all bottles are stored out of sunlight and consumed within six months of purchase.

How do I care for my Bottled Water Cooler and bottles of Blenheim Palace Mineral Water?2020-06-01T14:33:04+00:00

Try to keep the water dispenser and in particular the bottle out of direct sunlight for long periods of time.
Our dispensers are unique as they have totally replaceable watertrails that when sanitising, guarantees 100% hygiene, and they are really easy peasy to fit.

Can I choose to rent or buy the bottled water dispenser?2020-06-25T17:33:16+00:00

You can buy a water dispenser with pleasure and you can buy as many as you like. If you are not 1,000,000% sure that it’s for life, then you can “dip your toes in” and kick off by renting water dispensers to suit you.

Where do I position the bottled water cooler in the home2020-06-01T14:31:29+00:00

Our water dispensers can look good anywhere but from a convenience point of view the kitchen or dining room are the most popular locations for a dispenser.

WATER COOLER AWARENESS

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Call us on 0345 5200 820, or click the contact button to send us a message. We look forward to hearing from you.

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