Well, I suppose we could tell you anything about us – How brilliant we are, how we are all ex models, how we were born to provide water coolers, etc. throughout London and the South East – who would know?… Well, probably all these are slight exaggerations.
What is not an exaggeration though is that we really value great service and good communication to our customers. We will let you know what we can do and what we can’t. Once you are happy with what we say we can do, we will make sure we stick to it. We think that you will find us to be a very professional, friendly and honest home and office water cooler supplier. But you be the judge, from the all-important first impression to the even more important long-term impression.
We aim to impress not disappoint.
MEET THE TEAM
Here he is, leaning on his favourite Water Cooler. Office Cleaner, Floor Sweeper, Tea Maker, Deliveryman, Nice Man, Problem Solver, Customer Service Man - these can all be descriptions for some of Nick’s daily activities.
Nick is well versed in the water industry, having spent over 25 years in managerial positions in the USA, the Middle East, and running Office Refreshments Ltd, a successful London water cooler company, sold in 2004.
Away from work, Nick loves his Soul Music and even at his ripe age, he still regularly travels all over the country to move his hips to the beat!
Assistant Office Manager
Married for 40 + years to her main man Cliff, (that’s a water cooler on the left, not him) after meeting at that tender age of 17.....Ooops, that gives away her age range. She has 2 little children....Dan, in his 40s, and Steph in her 30s.
Favourite things in life are: her family; home; catch-up TV, and chocolate (actually anything with sugar in it) and walking the dogs. Dislikes are tight trousers on a Sunday; and naturally skinny people (jealous!)
Michelle’s favourite quote – ‘A woman is like a tea bag; you never know how strong it is until it’s in hot water.”― Eleanor Roosevelt
Assistant Distribution Manager
James earned his Love Water stripes by having a few years driving into the West End every day delivering water coolers and bottles to our lovely customers, before being promoted to his current role.
Synonymous with the early morning call of "MORNING!!!!!"when he arrives at the Love Water HQ.
A family man of many talents, James just loves spending as much time with his little boy Liam, playing games, watching Star Wars, and generally having loads of fun - until his son says
he should get back to work!
A lover of music (including those fairly unknown bands that are going to be "big") and football.
Julie has the easiest job at Love Water. As all our customers (well, pretty much most of them) are brilliant payers and never keep us waiting too long, Julie has the chance to look through the newspapers all day and catch up on the gossip.
However, when there is a need, that smiling friendly manner can change to a feisty determined being, finely balancing customer service with "Give me the Money!".....Quite an amazing change.
Away from reading the newspapers at work all day, Julie has husband Ben, and two children that keep her busy in home life with no time to even check the TV Pages of The Times.
Eglis is our London W1 man. When he‘s not clubbing it at Chinawhite, getting measured up for another pin-striped suit in Savile Row, or dining at Nobu.....he’s delivering natural mineral water for Love Water.
Another early riser, he’s normally on his way up to London by 6am to say "good morning" to his brilliant London customers by 8am.
Away from West End life, Eglis is a keen footballer, and plays most weekends.
Executive Assistant / Office Manager
Kelly worked for the London Metal Exchange, ITV, and Laserlife, before working for Nick many moons ago at Office Refreshments Limited. Knowing him and knowing the industry so well, meant that there was only one course made to measure for Kelly...joining Nick again at Love Water.
Kelly keeps the office ticking along nicely, and is the one who normally puts brain-storming ideas into practice. She has Jimmy as her husband, and two wonderful children, who (apart from chocolates) are her favourite things in life.
Martin is Love Water‘s "new kid on the block" joining the company at the beginning of 2016.
Married with two children, when it comes to his little boy, Martin really is a ‘kid’, enjoying nothing more than seeing his son whizz around in a miniature Lamborghini. And away from his little boy, there’s nothing he enjoys more than to be whizzing around a Go Karting track!
Luckily, his passion for speed on four wheels, doesn’t transfer to his distribution vehicles.
Martin is there to ensure that you (our existing customer...or prospective customer) get your water delivery when you should and as you should.
Behind Debbie’s kind, mild manner look that this picture portrays, there is a steely determination to let every company out there know that Love Water is the best water cooler company in the World and that she wants to prove it!
Debbie has been proclaiming her love of Love Water for a number of years, and is proud of giving companies what they perhaps didn’t realise that they needed, and then a number of years later realise that its one of the best investments they ever made for their employees.
Debbie feels a certain satisfaction for first introducing Love Water to so many existing customers
As with many of the Love Water team, Debbie is a dog owner and dog lover.
Peter is Love Water’s early riser. Normally at Love Water’s global HQ at 5.30am while most of the rest of the company are still tucked up in bed dreaming of Natural Mineral Water. We eventually see him back at the warehouse finishing his day, while everyone else is thinking of lunch.
He was recently asked whether if he was asked by the company to change his hours to start at 11am, would this be OK? "No" was the one word answer. ....Well, we were just asking!
Piotr joined us in mid-2016 and hails from the beautiful country of Poland.
He‘s Love Water’s "Mr Flexible". Ask him to come for 6am...no problem. Deliveries in London one day, and deepest Sussex the next day....no problem. Water Deliveries, Watercooler deliveries, Warehouse work...no problem!
He has an interesting laugh. Ask him to demonstrate! (You need to be able to tell him a good joke, of course...preferably in Polish!).
Love Water Mascot and Operation Manager
He may look like an ordinary dog, and have fur and woof, and do everything that you would expect a normal dog to do, but this dog is special.
Ask him what the best journey to put a new London E14 postcode customer on, ask him the best options for servicing a delivery vehicle, ask him about a new customer service idea. He will look back at you and his look will give the answer. He’s that clever.
This is no ordinary dog; he is an Award-winning dog (see the rosette proclaiming 3rd place in the "Dog the judges would most like to take home" category at the Horley Dog Show, rivalling Crufts as the must-go show).
If no-one else can help you when you call Love Water HQ, it’s probably best to then ask for Seb.
Company Secretary and Administration
Dawna keeps an eye on the business from distance, working from her home office, wearing tartan slippers and a dressing gown all day long....Well, who would know??
She has been with the business from the start, and looks after a number of Admin duties, including double checking all the Distribution paperwork, and date entry. If you receive an invoice or letter from Love Water, chances are that Dawna’s fingers pressed down on the envelope!
Outside the office, Dawna’s main interest is in Shoes and Handbags i.e. "Ooooh, I like those shoes...must buy".
Sales & Customer Service Representative.
Simon hails from Edenbridge, has Sara and two beautiful, very active daughters to look after. This means that most of his spare time is spent zooming the girls around from one event to another. So, when he gets the chance, his most pleasurable "Me" time, is a quiet lake and a fishing rod.
Before joining Love Water in 2015, he spent 15 years in the Print industry. So, if you have the pleasure of Simon visiting you, you can ask him about Water, and get an idea of how much 5000 A4 brochures in full colour would cost.
Well, what can we say about this vibrant 23 year old?… apart from the fact that he’s a few years older than that. Keith has been the smiling, reassuring face of the company for so many of our customers who rely on him to visit regularly and take care of their every water dispenser needs!
Outside work, Keith lives in the concrete jungle of…“leafy” East Grinstead, been married to Wendy for 30+ years, has two children (adults now, but will always be his babies!) and has three grandchildren.
Mention Brighton & Hove Albion football team to him when he visits and you may need to take a break from anything you are doing for an hour or two (that’s a warning to you!) while he summarises their season!
Debonair, Suave.... Aldas is our ‘City Man", delivering water coolers and water bottles in the financial area postcodes of EC. Due to this, he delivers our mineral water in a pin stripe suit, and Churches brogues. Not really, but wouldn’t it be great if he did?!
Originally hailing from Lithuania, Aldas partner is Anastasia and with their little girl, they currently reside in Horley.
Trainee Sales and Customer Service Representative
So I have work for the company for 2 months, I was a supervisor in a pet corner store before coming here. I have an affinity for all animals great and small. I have a Jack Russell cross called Albert. I love to cook and spending time with friends and family. And I believe that everything happens for a reason! Good things can always come out of bad situation(even if you can’t always see it)
All the beautiful Guys and Girls of Love Water!!!
THE COMPANY, OUR CORE VALUES, OUR BELIEFS.
Its not the first that counts the most but the lasting.
We are the young “wise old owls” of the industry
NO BROKEN PROMISES
We wont say we can do it unless we know we can do it.
ANYONE WILL DO
We are a small team and everyone and anyone should be able to satisfy your needs
SMILE AND THE WHOLE WORLD SMILES WITH YOU
Whether its face to face or over the phone, we want to make you smile
LOVE WATER - LOVE LIFE!
We love our business nearly as much as we love our customers!